I'm unsure about their cameras, but their film (traditional) is good. I have used the fuji 800 and 1600 ISO films with some good success. Their paper is also very good. it is possible you might need your camera checked out for repair if things are not going well. Also check your camera settings (see about the white balance mode. Looks like from a few that are too blue that the setting is not adjusted correct. Just suggestions.
I do like the one about the poem with the image.I have been working with a poet for about 6 months or so and LOL am really enjoying the challenge of settting art to poetry.
I have found although the color is good with Fuji film, it is very grainy. Bad for enlargements. I don't know much about their cameras. If you don't like them, stay away from them. There are lots of great systems out there.